What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, mailing address, and phone number. You may, however, also visit our site anonymously. We will only collect and use personal information which is necessary to comply with our legal obligations and to assist us to administer our business and provide you with the services you request. What do we do with your information?
•To personalize your experience (your information helps us to better respond to your individual needs)
•To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)
•To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
•To process transactions including executing your payments and delivering the purchased products or services requested. To administer a contest, special promotion, survey, activity, or other site feature
•To send periodic emails. The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information? You are responsible for your own username and password safety and security on Kitegal. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. That said, we do implement a variety of security measures including offering the use of a secure server. We have McAfee and Norton Internet Security to securely process online transactions. Your payment details are encrypted and cannot be read as they travel over the internet.
Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates, or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. How long do we retain your information? We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.
•Due to coronavirus (COVID-19), we've made changes to some of our policies, which may affect the services we provide.Due to challenges caused by coronavirus (COVID-19), we're providing our customers with extra support and resources.

Applicable Law
We are committed to protecting your personal information and the rights set out in this Policy reflect your rights under applicable laws.

Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, and any applicable associated or supplementary data protection laws or regulations.

We recognize that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of these jurisdictions, may by way of their application, afford rights to a customer in respect of the personal data that they provide to us. We anticipate that the rights set out in this Policy also provide you with such protection in relation to your personal information. Please do e-mail our Data Protection Officer at service@Kitegal.com to discuss any additional questions you may have.